SHIPPING POLICY

SHIPPING AND DELIVERY INFORMATION

DUE TO NEW SAFETY PRECAUTIONS, PLEASE ALLOW 5-10 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED.

PROCESSING AND SHIPPING TIMES MAY INCREASE DURING HOLIDAYS AND OTHER PEAK SEASONS.
ONCE AN ORDER HAS BEEN SHIPPED, AN EMAIL WILL BE SENT TO THE EMAIL ADDRESS PROVIDED ON THE ORDER WITH YOUR SHIPMENT'S TRACKING INFORMATION. CUSTOMERS ARE RESPONSIBLE FOR MONITORING THE DELIVERY OF THEIR SHIPMENT ONCE AN ORDER HAS LEFT OUR WAREHOUSE.

PLEASE NOTE THAT ONCE AN ORDER IS PLACED, IT CANNOT BE CANCELLED OR CHANGED. WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED.
U.S. SHIPPING OPTIONS AND COSTS
GOSPEL MONARCH OFFERS FREE STANDARD GROUND SHIPPING FOR ALL FULL-PRICE MAINLINE ORDERS SHIPPING WITHIN THE UNITED STATES. ORDERS ARE SENT VIA FEDEX GROUND AND TAKE 4-7 BUSINESS DAYS TO ARRIVE ONCE YOUR ORDER LEAVES OUR DISTRIBUTION CENTER IN LOS ANGELES.

THERE WILL BE SHIPPING COSTS ON PURCHASES OF OUR COLLABORATION PRODUCTS. SHIPPING COSTS WILL BE CALCULATED AT CHECKOUT AND WILL BE BASED ON YOUR SHIPPING ADDRESS AND THE ESTIMATED WEIGHT OF YOUR PACKAGE.

DUE TO COVID-19 STAFFING PRECAUTIONS, WE DO NOT HAVE EXPEDITED SHIPPING AVAILABLE AT THIS TIME.

FOR DELIVERIES TO ALASKA, HAWAII, AND PUERTO RICO, YOUR ORDER WILL BE AUTOMATICALLY UPGRADED TO AIR DELIVERY AT CHECKOUT.

WE ARE UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.
WE DO NOT SHIP TO PO BOXES.
INTERNATIONAL SHIPPING OPTIONS AND COSTS
INTERNATIONAL SHIPPING RATES VARY. DURING CHECKOUT, WE CALCULATE FEDEX SHIPPING COSTS BASED ON YOUR LOCATION AND THE ESTIMATED WEIGHT OF YOUR PACKAGE.

SIGNATURE REQUIRED
DUE TO THE HIGH VALUE OF OUR PRODUCTS, THERE WILL BE A SIGNATURE REQUIRED UPON DELIVERY OF ALL PACKAGES.
EFFECTIVE APRIL 6, 2021, FEDEX HAS SUSPENDED THE SIGNATURE REQUIRED FOR MOST SHIPMENTS.

DAMAGED/OPENED BOX
IF YOU RECEIVE YOUR PACKAGE AND IT IS DAMAGED AND/OR OPENED, PLEASE TAKE A PHOTO OF THE DAMAGE BEFORE CHECKING THE CONTENTS INSIDE. PLEASE SUBMIT A CLAIM VIA THE COURIER USED TO SHIP YOUR ORDER. PLEASE ALSO CONTACT US AT [email protected].